About Us
Company Profile
Who We Are
HAI AU MARINE SERVICE JOINT STOCK COMPANY was established on June 1, 2012, with the main business is Marine Services, specifically towage activities. As one of the pioneers in providing towage services in the Northern region, the Company’s fleet always takes the motto of Safety – Speed – Professionalism for all its activities.
Hai Au currently owns and manages a fleet of towing vessels with a capacity of up to 5,000HP, meeting the diverse towing needs of the Ship Owner.
The company’s towing fleet is professional for the following jobs:
► Towing docking and undocking ships;
► Escorting ships passing through narrow channels
► Supporting the launching of ships
► Marine Salvage / FiFi / Oil Spill Response
Vision & Mission
1. Our Vision: Become a leading towage provider in Hai Phong port area, a long-term and strong partner of Seaports and Shipping Lines, helping them operate safely and sustainably anytime, anywhere.
2. Our Mission: Be an integral part of maritime activities at major terminals to ensure safe movement of large tonnage ships and other marine vehicles, at the same time contribute to enhancing the brands of Vietnamese and international enterprises and social organizations.
Our core value
CUSTOMER’S TRUST
Good service at all times is our business philosophy. We work harder everyday to satisfy our loyal customers with the optimal services. We believe the best way to maintain our clients’ trust is to meet and exceed their expectations in every single interaction.
NEVER STOP
“Never Stop” is our service motto and helps us to surpass other competitors. In fact, this commitment has become the guiding principle for the actions of every member from the Board of Directors, crew members, to each employee in the Company.
STRONG RELATIONSHIPS
Relationships are at the heart of all success. We understand how important it is not only to maintain but also to develop strong relationships across all areas of our business, from our customers, our partners, to our vendors and our employees.
RESPECT THE INDIVIDUAL
Since our services can only be delivered by our people, we will treasure them for their uniqueness and their contributions to our success. We create a culture where every staff is a part of the organization, with the needs of them balanced with the needs of our business.
Why Choose Us?
Fast Response < 30 minutes from receiving the order – Fleet is always ready 24/7.
Experience & Safety – 14+ years of operation without serious incidents.
Strong fleet – 4 modern vessels + 1 new azimuth.
Comprehensive support – From towing, escort, rescue to oil spill response.
Average 3,600 jobs of towage service per year
Ability to service LOA vessels up to 240m
Trusted partner – Serving many major shipping lines and ports.
Need Towage Assistance?
Whether you require docking, undocking, ship escort, or emergency marine services, Hai Au Marine Service JSC is here to assist you 24/7. Contact our operations team to discuss your needs.
Newsletter
Get the Latest News and Special Offers
